ABOUT US

Journey USA RV Rentals, LLC helps adventure travelers realize their dreams!

Our starting point is to help you on your way to a wonderful journey. One that explores the beauty of this great country; one that is full of memorable experiences, whether it be with family, friends or colleagues. And one that is both comfortable and safe.

To that end, we offer a selection of premium RVs for different tastes and budgets, and a team who take pleasure and pride in Service. 

Each vehicle is maintained to rigorous maintenance and hygiene protocols to ensure they are both safe and comfortable. As important, our team genuinely enjoys interacting with our guests. You will find that each of our cheerful staff members is committed to empowering all our guests with the necessary information and knowledge for them to enjoy their vacation: vehicle know-how, system limitations, renter responsibilities, roadside assistance and general support throughout your trip, all of which contribute towards confident and happy customers.

In the final analysis, you will find that we live up to our motto of being

“With you all the Way!”

In the current crisis, we remain open and telephone reservations are being handled as normal. In the interests of your safety, we request you call 813-802-9285 to make an appointment should you wish to view any vehicles. Thank you! Please stay safe.

Meet The Team

Meet The Team

Kris Pritchard, Rental Manager

Kris recently joined us after 22 years as a zookeeper at Busch Garden where she looked after the Primates. She was also actively involved in visitor education and as she cheerfully admits……. not much has changed in her life since joining Journey!

Kris sets high standards which combined with a practical and efficient approach, has enabled her to master the myriad of details that go into ensuring that not only is your coach ready, safe and clean, but that you are fully educated about the coach and aware of your responsibilities as the renter. 

Kris is a mother of three and proud Navy Mom with a son who has served since 2008. She is a keen horseback rider, outdoorswoman and enjoys the mountains as well as interacting with all sorts of different people. In her own words, “helping our renters enjoy their vacations is a top priority”.

Favorite RV: Leprechaun - Lots of room for the family!

Favorite Destination: Mountains in the Fall

Shannon Hill, RV Sales

Having served in the Airforce and worked as a qualified electrician, Shannon has worked for the past few years on the highest quality RVs such as American Eagles and American Dreams. Shannon is now focused on Used RV Sales as well as generating RV rentals.  Known for his pleasant personality, he is a reassuring presence with all our clients. 

Shannon has a 2 year old daughter and recently moved from the frozen wastelands of New Jersey!

Favorite RV: Newmar Ventana - "I mean....it's a beauty!

Favorite Location: Acadia, Maine

Catasha Dalton, Rental Agent

Catasha, known to all as Cat, recently joined us from Albee’s where she was a store manager for ten years. Well-experienced in complex retail operations, she is well-organised and an excellent multi-tasker while maintaining a laser focus on delivering excellent customer service. 
 
Cat has three daughters and is an avid scuba diver so keep an eye out for her in the Keys or locally, at Riviera Beach.

Favorite RV: Winnebago Winnie Minnie - "It's small and easy to drive"

Favorite Location: Florida Keys

Charles Crookenden,Owner

Charles purchased the business in 2019 and has owned several service businesses before coming back to Hospitality. In an earlier career, he worked in Cruises and Adventure Travel and is a passionate independent traveller, himself.

His expertise lies in delivering unparalleled customer service, which starts with a great team of enthusiasts and never ends. In between, he believes in developing disciplined systems and processes and then digging into the essential components that go into delivering such customer service. In this instance that means fairly obvious elements such as rigorous maintenance and cleaning protocols and less obviously, an equally rigorous approach to educating our guests not only about their rental RV, but also their responsibilities. After all, an RV is not a rental car!

Charles has three children with two at College. He is a keen outdoorsman and can be seen regularly wielding different kinds of rackets! He is also a keen scuba diver and wannabe writer. 

Favorite RV: Forest River Forester - Compact, perfect for spousal getaways!

Favorite Destination: Maine

Mark Baiss RV Sales

Mark has over 30 years experience of RV sales and used to lead Used RV Sales at Lazy Days in Tampa. He has a wealth of experience with RVs and with a strong reputation for being a straight shooter. We always recommend customers listen hard as his advice is pithy and on point.

Mark has three children and is now a proud grandfather. In his spare time, he is an avid cyclist and can be found, early in the morning, barreling along various Tampa bicycle paths.

Favorite RV: Leprechaun - Fun for the grandkids!

Favorite RV: Fort Wilderness (at Christmas)

CALL TODAY! (813) 802-9285

Have a question or need help deciding which RV is right for you? 

Give us a call or you can complete the form below and a member of our team will contact you!